Check the items in the sachet with the tap: 1 tap, 1 nut, 2 washers (either 2 flat or 1 flat and 1 beveled).

Find out if the leak is coming from the spout (where the water is supposed to come out) or from where the tap meets the stainless steel tank.

- If the leak is coming from the spout, tighten the round base under the lever in a clockwise direction.

- If the leak is in the area where the tap meets the tank, check that the washers are correctly installed. If they are, tighten the tap nut using a wrench (millimeter by millimeter). Ensure that all surfaces are dry before tightening, to avoid the washers from slipping during tightening.

- If these two option do not solve your problem, contact our customer service.